Tuesday, August 25, 2020
Mikael Habtezion Mrs. Walker English 1B 5 July 2011 A Snowy Haven A local brimming with eyes viewing with critical contemplations focused on you. Tattle behind each corner, assessing all that you do, staying away from any contact with somebody so reprobate. We will compose a custom article test on Trackers in the Snow or on the other hand any comparative subject just for you Request Now Nobody wishes to be in such a forlorn and alienated state. ThatÃ¢â¬â¢s why everybody endeavors to disguise each irksome and humiliating issue in their lives, appearing to the world as an effortless, bright, and energetic individual. In the short story Ã¢â¬Å"Hunters in the SnowÃ¢â¬ by Tobias Wolf this demonstration of covering a personÃ¢â¬â¢s internal and genuine self so as to stay away from judgment happens among the principle characters. There are three men who go on a chasing trip: Kenney, Frank, and Tub. As they get themselves incapable to discover deer to chase, Tub shoots Kenney in dread of being shot himself since Kenney was taking steps to shoot him first. The trackers reason among themselves that they need to drive him to the medical clinic themselves, yet in transit Tub and Frank stop to heat up at bars a couple of times. In this story we discover that Tub professes to have issues with his organs, which is the reason he is overweight, and we obtain some much needed education that Frank is concealing something about his own life in a discussion with Kenney. All through the story, these characters are constantly secured with white day off, as the title proposes. Emblematically, white is a shade of virtue and guiltlessness; all through the story, Frank and Tub appear to be more honest than their actual selves would really permit. Not until the end when they go into the bar to heat up and the snow Ã¢â¬Å"meltsÃ¢â¬ off, are their real characters and their privileged insights uncovered. In Ã¢â¬Å"Hunters in the SnowÃ¢â¬ Wolf astutely utilizes snow as a similitude to cover Frank and TubÃ¢â¬â¢s individual issues. In this short story, FrankÃ¢â¬â¢s individual issues are discharged through the similitude of day off. The peruser realizes that he has a family: a caring spouse and children. All through the story the writer uncovered nothing about Frank that would make the peruser judge him in any capacity. In any case, one thing is raised about a Ã¢â¬Å"certain babysitterÃ¢â¬ however insufficient proof is provided so as to pass judgment on him yet (622). During the story, Frank was driving Ã¢â¬Å"with the now blowing in his faceÃ¢â¬ (629). At the point when Wolf says this, he explains to the perceptive peruser that the snow is covering him. The white snow is lighting up his outward appearance, and thus, letting his internal appearance blur away. After their companion Kenney gets shot, they drive him to the medical clinic. They creator shows them as old buddies now. On the excursion, Frank contends that they need to stop at a bar in light of the fact that Ã¢â¬Å"if [him] and Tub donÃ¢â¬â¢t get ready [theyÃ¢â¬â¢re] going to freeze solidÃ¢â¬ (631). By saying this Wolf reinforces his similitude as he puts more snow on him. At the point when they show up at the bar Frank requests espresso and he Ã¢â¬Å"craddl[es] the steaming cup in his grasp. His skin was bone whiteÃ¢â¬ (631). Right now, Wolf is setting the bogus personality close what exactly uncovers it. He puts the entryway close to the key; this key will open the privileged insights which lay behind that entryway. Wolf shows how white Frank is and how guiltless he looks, yet in addition in an equal way he shows the steaming espresso, which can truly soften that snow away and allegorically Ã¢â¬Å"meltÃ¢â¬ his bogus character away. Directly after the softening starts to occur, FrankÃ¢â¬â¢s inward privileged insights become uncovered. Forthcoming trusts in Tub as he uncovered that Ã¢â¬Å"[he] thinks [heÃ¢â¬â¢s] going to leave Nancy, [his wife]Ã¢â¬ (631). Tub attempts to discover a purpose behind this and gets inquisitive if Nancy has been having an illicit relationship. Be that as it may, Wolf totally removes FrankÃ¢â¬â¢s sanctuary of honesty by clarifying that Ã¢â¬Å"Nancy hasnÃ¢â¬â¢t been running aroundÃ¢â¬ ¦[Frank] hasÃ¢â¬ despite the fact that Ã¢â¬Å"[s]heÃ¢â¬â¢s been accursed acceptable to [him] all these yearsÃ¢â¬ (632). By saying this, FrankÃ¢â¬â¢s asylum underneath the snowÃ¢â¬â¢s guiltlessness is lost, and he turns into an objective for judgment by the peruser. Subsequent to heating up and letting the snow soften off, it is disclosed that Frank has lost the virtue he once had in the readerÃ¢â¬â¢s eyes and has gone as far as a lower level of regard. After he admits himself to Tub, Ã¢â¬Å"[t]he snow fall helped and the mists started to move chill out the fieldsÃ¢â¬ (633). At the point when this is expressed, the representation of the snow as a shelter which covered up FrankÃ¢â¬â¢s insider facts starts to blur away since his mystery is made known to the peruser. In addition to the fact that Frank uses snow to conceal himself and give off an impression of being guiltless, however Tub does also. As his moniker recommends, Tub is overweight. At the point when the three companions were chasing and took a break, everybody drew out their own satisfying food, with the exception of Tub. At the point when they ate, Ã¢â¬Å"Tub put out one hardboiled egg and a stick of celeryÃ¢â¬ and when his companions thought about how he can eat like this yet at the same time be putting on weight, Tub guarded himself by saying, Ã¢â¬Å"Ã¢â¬â¢What am I expected to do?Ã¢â¬ ¦ ItÃ¢â¬â¢s my glandsÃ¢â¬â¢Ã¢â¬ (623). Be that as it may, prior when he was getting gotten by Kenney and Frank to go chasing, Ã¢â¬Å"a sandwich dropped out of his pocketÃ¢â¬ then Ã¢â¬Å"[h]e got his sandwiches and cookiesÃ¢â¬ (621). The peruser is given a thought that something is fishy and it very well may be seen that there is a whole other world to the story than meets the eye, yet we are not given enough data to pass judgment on Tub yet. At the point when Frank and Tub were attempting to help Kenney into the rear of the truck after he was shot, Tub accidently dropped him. Forthright got disappointed and announced, Ã¢â¬Å"You fat moronÃ¢â¬ ¦ You arenÃ¢â¬â¢t useful for diddlyÃ¢â¬ (629). After this occurrence, Wolf pushes the peruser to feel for Tub in his season of being isulted and along these lines Wolf cunningly causes the recently stimulated doubts to vanish. After they get Kenney in the truck, and they hit the street, Ã¢â¬Å"the snow was moving white divider before their lights; it twirled into the taxi through the gap in the windshield and chose themÃ¢â¬ (630). Wolf continues with his representation and safe houses TubÃ¢â¬â¢s internal personality and insider facts with this white snow that shows virtue. On their way to the emergency clinic, Frank and Tub stop again to heat up. They utilized Ã¢â¬Å"an programmed hand dryer in the washroom and they alternated remaining before itÃ¢â¬ ¦letting the stream of scribble air inhale over their appearances and chestsÃ¢â¬ (633). This becomes TubÃ¢â¬â¢s edge to allowing his privileged insights to secrets. Much the same as Frank, TubÃ¢â¬â¢s day off light start to liquefy away and his own and humiliating issues become obvious. Tub plunks down with Frank and tosses his covered issues away from any confining influence for revelation. Tub concedes that Ã¢â¬Å"Ã¢â¬â¢when [he] said that regarding [his] organs, that wasnÃ¢â¬â¢t valid. The fact of the matter is [he] scoops it inÃ¢â¬â¢Ã¢â¬ (634). With this, Tub is totally surrendered of his ivoryÃ¢ tower and his mystery is uncovered. Tub turns into an objective for judgment, much the same as Frank, for the peruser. As the exposition has delineated, snow is utilized as an analogy by Wolf so as to conceal the genuine personalities and internal privileged insights of Frank and Tub. At the point when the snow liquefies off of these trackers, their skin is uncovered and in like manner their internal insider facts rise to the top and become subject to judgment. Ordinary individuals become subject to judgment by society for huge slip-ups, for example, taking part in an extramarital entanglements to little ones, for example, stepping on someoneÃ¢â¬â¢s toe. It is practically inconceivable not to be decided here and there by society, similarly as it is practically unimaginable not to pass judgment on others. We will in general gander at individuals as though we are better than them without thinking about our own condition. For instance, an individual shouldnÃ¢â¬â¢t blame a neighbor for having a messy floor, when their own rug is filthy with multiple times the earth. As time passes by ideally we can look past the shortcomings of our kindred individuals, and acknowledge that we are people and have our own flaws and should not be taking the move of Ã¢â¬Å"judgeÃ¢â¬ when it is superfluous. At that point would we be able to live in a world without the dread of being our actual self; at that point we can dynamically deal with our own issues and endeavor to turn out to be increasingly improved and upstanding individuals. Instructions to refer to Hunters in the Snow, Essay models
Saturday, August 22, 2020
A parsimonious man toward the beginning, Franklin checked each and every penny; this kind of poise compares with the possibility of self assurance. Embodying the Drags to wealth story, Franklin makes is route from humble beginnings to turn into an exceedingly rich man. Spreading over about the whole 1 century, the life of Benjamin Franklin can be considered particularly symbolic of American goals and the industrialist soul of the early American country. A business visionary on a fundamental level, Franklin quit the apprenticeship he had with his sibling and moved without anyone else to a shiny new city at just 17 years old; he was prepared for greater and better things: l wound up in New York, almost 300 miles from home, a kid of however seventeen, without minimal proposal to or information on, NY individual In the spot, and with next to no cash In my pocket (21 This was a striking move by Franklin. Making a trip to New York and afterward significantly more distant to Philadelphia was no simple accomplishment In provincial occasions. We will compose a custom article test on Ben Franklin: the Ideal American or then again any comparable point explicitly for you Don't WasteYour Time Recruit WRITER Just 13.90/page This kind of movement was extremely hazardous, particularly for a multi year old with no companions in the territory or much cash to discuss. This sort of brave experience is normal for somebody who accepts firmly in themselves. Franklin clearly held solid self-assurance that he would have the option to make it and prevail in this early American Nation. In obvious business visionary style, Benjamin Franklin was ceaselessly distinguishing the interest of the American people.In 1732, he conveyed a yearly book of support, data, and exhortation called Poor Richards Almanac. Talking about it in his personal history, he says, l attempted to make It both engaging and valuable, and It as needs be came to be In such interest, that I harvested extensive benefit from It (89). In addition to the fact that Franklin produces this work helps the American individuals, he likewise figures out how to make It gainful for himself. He Endeavored and buckled down so as to make Poor Richards Almanac both for pleasure and instructive purposes.Franklin was likewise clever in that he used about every last bit of the book, filling in the edges with valuable data. Ben Franklin: the Ideal American By daffy turned into a fruitful printer, capable creator, significant ambassador, and praised creator in the wake of distributing his own Autobiography. Flourishing in the troublesome business, Benjamin Franklin was a definitive business visionary. An extremely economical man at the Spanning about the whole century, the life of Benjamin Franklin can be any individual in the spot, and with next to no cash in my pocket (21).
Saturday, August 8, 2020
Essay On Aspects Of Narrative Or Documentary Form Essay Essay On Aspects Of Narrative Or Documentary Form â" Essay Example > Introduction. This paper will focus on an evaluation of the documentary series Modern Marvels. The documentary series was pulled from VIDEO. AOL. COM and was released in 2006. This documentary series episode was played on The History Channel and can be viewed in its archives or on VIDEO. AOL. COM. The approach to evaluating this documentary included viewing the episode several times, noting specifics on textual form and organization and overall form and dynamic. A specific aspect of the documentary was chosen and the effects it produced were noted. The intended outcome of this examination is a clear understanding of how Modern Marvels successfully conveys its message. What follows is a detailed essay of the evaluation. 2. Form and Function. The function of the Modern Marvels episodes are to educate and entertain an audience who are mostly history buffs. This documentary series is shown primarily on The History Channel but is also shown on the Arts and Entertainment Channel (A E) a nd is viewed by students through The History Channelâs History in the Classroom series. The episode is fast paced both musically and pictorially. It is designed to keep the watcherâs attention from beginning to end. There are no dead spaces in the episodes that leave the viewer lost. The Documentary series âModern Marvelsâ produces programs about the history of different commonplace items or tools (or toys) that are present in everyday life that have their origins in history and how they evolved. The show in the series studied presented the history of modern day surfing, development of video games, sword forging, backyard observatory (boys-toys), the first video game: Pong, and the invention of copy machines (Xerox 914 model). Each segment was between 3 and 6 minutes long and began with music unique to Modern Marvels. The episodes were in a narrative format based on a chronological look at the development of each item and how other items evolved from the original. For exam ple, the surfing episode showed the connections between surfing, skateboarding, and wind surfing. Each item examined was explored using an unseen narrator who guided the viewer through flashbacks, drawn renditions (cartoon like), and interviews with specialists in their fields or historians. There was clear progression through the stages of development of each item profiled with clear ending point being the modern device, tool, or toy. There was a clear integration of music with each episode. For example, during the history of surfing episode Hawaiian music played while drawings and photos of the first surfers and their boards were shown. The similarity and repetition (motif) in this episode was the music. The changes in the music changed as each new stage of development of an item was presented. Parallelism helped get the viewer ready for the next step of development. A change in music meant a move on to the next stage of development of the item. The variation of the motif was th e different kinds of music used. The music consisted of instrumentals with no voice (singing). This documentary series has unity and does not leave the viewer hanging at the end of the presentation. It has a logical beginning, uses the same narrator throughout, and ends at a logical point (modern item such as modern surfboard). As this documentary ages, it may appear to have disunity because the item profiled in the show may have further evolved. Say, for example, since the episode on surfing the boogie board was invented. Then the viewer of the surfing episode may be left hanging expecting the presentation of the boogie board next in the sequence of the episode.
Saturday, May 23, 2020
There are many great minds in the history of our species. Instead of minding daily chores and groceries, they utilized their above-standard intelligence to deal with biggest issues human beings ever encountered. Poverty is among those ultimate problems. What exactly is poverty, however, no common belief had been made among scholars or countries. Generally speaking, poverty indicates a status that having low income and by which leads to low consumption and welfare level. When judging poverty from the income standpoint, if a individual has the means, usually refers to capital income, to a better life is measured. Other scholars prefer to look at this issue from the angle of the purpose of life. In different societies, same absolute income level may lead to completely different levels of economic freedom. No matter how this matter is viewed, the goal stay the same: to get people out of poverty and a change to chase a better life for themselves. The use of microfinance as a tool to tackle poverty can be dated all the way back to the 19th century when some scholars and economists talked about encouraging entrepreneurs and farmers to take small credits in order to get out of poverty. The Microfinance model we use today got it root from the Grameen Bank created by Dr. Muhammad Yunus from Bangladesh. When he returned home from the United States with his PhD in economics, he found out that established organizations like the World Bank is not doing a good enough job helping poorShow MoreRelatedBreaking the Cycle of Poverty: Micro-Loans3017 Words Ã |Ã 13 PagesMany countries in the world have a concerning percentage of poverty in which both food and financial sources are disturbingly limited. Most of the worldÃ¢â¬â¢s poor have suffered from the deficits of using financial services. Because of a bad credit history or a lack of proof of employment, financial services are most often not accessible for the low income client market . In the western and developing countries, people are being eliminated by the traditional financial system based on the deficiency ofRead MoreThesis on Empower Women Through Micro Credit Programmes18140 Words Ã |Ã 73 Pagesprogrammes are tools for empowering poor women. Micro credit is about much more than access to money. It is about women gaining control over the means to make a living. It is about women lifting themselves out of poverty and vulnerability. It is about women achieving economic and political empowerment within their homes, their villages, their countries. As Noeleen Heyzer of UNIFEM reveals in the above statement, there is clearly an important role for microfinance to playRead MoreÃ¢â¬Å"Role of Government in Financial InclusionÃ¢â¬ 4322 Words Ã |Ã 18 PagesA RESEARCH PAPER ON Ã¢â¬Å"ROLE OF GOVERNMENT IN FINANCIAL INCLUSIONÃ¢â¬ Submitted By: Hemali Shah (MPM: 2nd Semester) ABSTRACT: Financial inclusion means a group of people should take part in growth activities and help to increase economic growth of the country. We cannot say that financial growth has been achieved by opening a bank account, granting huge loan to a single person and closing the account. First, many people have to open an account in a bank, save money regularly so that loans to needy peopleRead MorePhilippines Anti-Poverty Program Through Peoples Participation9113 Words Ã |Ã 37 PagesPHILIPPINES ANTI-POVERTY PROGRAM THROUGH PARTICIPATORY PLANNING Submitted to the Faculty of the Graduate School University of St. La Salle Bacolod City In Partial Fulfillment of the Requirements In: Rural Development Management Professor: Dr. Enrique Paderes, PhD. Greg C. Villanueva 2010 TABLE OF CONTENTS Page No. Title Page Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦.... Table of ContentsÃ¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦ 1 List of FiguresÃ¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦ 2 PART I A. BACKGROUNDRead MorePhilippines Anti-Poverty Program Through Peoples Participation9101 Words Ã |Ã 37 PagesPHILIPPINES ANTI-POVERTY PROGRAM THROUGH PARTICIPATORY PLANNING Submitted to the Faculty of the Graduate School University of St. La Salle Bacolod City In Partial Fulfillment of the Requirements In: Rural Development Management Professor: Dr. Enrique Paderes, PhD. Greg C. Villanueva 2010 TABLE OF CONTENTS Page No. Title Page Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦.... Table of ContentsÃ¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦ 1 List of FiguresÃ¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦ 2 Read MoreBackground of Csr5929 Words Ã |Ã 24 PagesName Goes Here 1 1.1 Evolution of csr: A Short History Ã¢â¬Å"We believe that the leading global companies of 2020 will be those that provide goods and services and reach new customers in ways that address the worldÃ¢â¬â¢s major challengesÃ¢â¬âincluding poverty, climate change, resource depletion, globalization, and demographic shifts.Ã¢â¬ Niall Fitzgerald, former ceo Chairman, Unilever Debates over the concept of csr span from the 1930s to the 21st century. A debate over the responsibilities of corporateRead MoreFeasibility Study of a Laundry Business5336 Words Ã |Ã 22 Pages(MTPDP), 2004-2010 The research is about building a livelihood business in Tanjay City and the business entity deserves government support through the Medium-Term Philippine Development Plan (MTPDP), 2004- 2010. The goal of this plan Ã¢â¬Å"is to fight poverty by building prosperity for the greatest number of the Filipino PeopleÃ¢â¬ . The development in this plan involves economic prosperity in a free and open market. Ã¢â¬Å"The country must open up economic opportunities, maintain sociopolitical stability, andRead MoreAn Assessment of the Impact of Corporate Social Responsibility on Nigerian Society: the Examples of Banking and Communication Industries18990 Words Ã |Ã 76 Pagesanalysis. The regression result reveals a strong and significant relationship between CSR and Societal Progress such that the relationship between CSR and Societal Progress is statistically significant. It is thus conclusion that CSR plays a significant role in Societal Progressiveness in terms of environmental and economic growth. The study recommends that, while improvement in the depth of participation by banking and telecommunication industries in economic and environmental development is desirableRead More6 5 Successful Harvard Business School Application Essays 2nd Edition 147256 Words Ã |Ã 190 Pagesbook. We cannot promise you that this book will get you into Harvard Business School. There are books, Web sites, and admission consultants that promise such xiii Introduction things, falsely. We do not. With this book, however, you will have the tools to get the job done and truly own your business career, so good luck! Aastha Gurbax Publisher, Harbus News Corporation, Class of 2008 On behalf of Harbus News Corporation xiv I. DEFINING MOMENT Discuss a defining experience in your leadership
Tuesday, May 12, 2020
A financial statement indicates the analysis of managers discusses and their analysis of all part of an annual report, this must be sent to shareholder and it must be filed with the SEC the Quarterly reports do not have all of the details the shareholder wants, but they are also filed with the SEC (Epstein, 2014). Now the annual reports are a bit more formal financial reporting structure it is called the SEC form 10K, and it must be filed with the SEC (Epstein, 2014). According to Epstein, L. (2014), Ã¢â¬Å"There is a lot of overlap in the requirements for the 10-K and the annual report to shareholders, but there are also important differences, the 10-K typically includes more detailed information than the annual report to shareholders,Ã¢â¬ ( chapter 1.1). Many companies will send the 10-K, as their annual report to shareholders, in some instancesÃ¢â¬â¢ the 10-K filed with the SEC and the annual report to shareholders are the (Epstein, 2014). Every facet in a company works togeth er to make the company prosperous and strong it interprets the firmÃ¢â¬â¢s financial strength. A 10-K form is an annual report that is the U.S. Securities and Exchange commissionÃ¢â¬â¢s it has a vast amount of information of a companyÃ¢â¬â¢s history, such as the executive compensation plan and the equity subsidiaries, the audited financial statements, the whole organization structure and other valid information (Ford Motor Company. 2014). The 10-K is loaded with valuable detailed information; it gives a summary of the financialShow MoreRelatedFinancial Statement Analysis Questions2409 Words Ã |Ã 10 PagesÃ¯ » ¿ FINANCIAL STATEMENT ANALYSIS ACCT 7815 MID-TERM EXAM SPRING 2015 NAME: STUDENT ID: THERE ARE 30 MULTIPLE CHOICES QUESTIONS WITH EACH QUESTION WORTH 3 POINTS (TOTAL POINTS: 90) 1. Which of the following ratios is not generally considered to be helpful in assessing short-term liquidity?Ã Ã A.Ã Acid-test ratio B.Ã Current ratio C.Ã Days to collect receivables D.Ã Total asset turnover 2. Which of the following statements is incorrect?Ã Ã A.Ã Current assets are expected to be convertedRead MoreQuestions On Financial Statement Fraud1889 Words Ã |Ã 8 PagesFinancial statement fraud is a common way to commit fraud. There are many types of fraud that can be committed with financial statements, including timing differences, fictitious revenues, concealed liabilities, improper disclosures, and improper asset valuation. These fraud schemes can be prevented and detected with a variety of audit techniques. The auditing techniques applied depend on the type of audit that is been carried out. They depend on whether it is an internal audit or an external auditRead MoreQuestions On Financial Statements And Disclosure859 Words Ã |Ã 4 Pagesmisstatements influence decisions that users make rely on entityÃ¢â¬â¢s financial information, However, regulators are concerned about financial statements providing material and meaningful information to users and will discourage disclosure of information that does not contribute to such usefulness. Due to preparers are lack of understanding about which disclosures are material, the result is that material disclosures may be omitted from financial reports and immaterial disclosures included. there is aRead MoreA. Question (1). The Elements Of Financial Statements Are1763 Words Ã |Ã 8 PagesA Question (1) The elements of financial statements are statement of financial performance or income statement, statement of financial position or balance sheet, statement of cash flows, statement of stockholders equity and notes. Statement of financial performance gives information about the financial health or profitability of companies during a particular period of time. For example, the company is profitable if its sales revenue exceeds its business expenses, and users of financial statementsRead MoreFinancial Statement Analysis-Questions (1)1097 Words Ã |Ã 5 Pages------------------------------------------------- BBA 4201: Financial Statement Analysis amp; Control 1. Describe some of the analytical uses to which financial statement analysis can be put. 2. What are the sources of financial information? 3. Who are the users of financial statements? 4. What are the objectives of financial statements? 5. What are the limitations of financial statement analysis? 6. Discuss the need for comparative analysis. 7. Identify the tools of financial statement analysis. 8. ExplainRead MoreFinancial Statement Analysis-Questions (1)1087 Words Ã |Ã 5 Pages------------------------------------------------- BBA 4201: Financial Statement Analysis amp; Control 1. Describe some of the analytical uses to which financial statement analysis can be put. 2. What are the sources of financial information? 3. Who are the users of financial statements? 4. What are the objectives of financial statements? 5. What are the limitations of financial statement analysis? 6. Discuss the need for comparative analysis. 7. Identify the tools of financial statement analysis. 8. ExplainRead MoreCommercial Banks Financial Statements and Analysis Questions with Answers1736 Words Ã |Ã 7 PagesÃ¯ » ¿Ã Chapter 12Ã Commercial BanksÃ¢â¬â¢ Financial Statements and Analysis True/False Questions 1.A wholesale bank isÃ one that focuses its business activities on commercial bankingrelationships.Answer:Ã TrueÃ Page:Ã 351Ã Level:Ã Easy 2.In 2004 Bank of America, headquartered in Charleston, West Virginia, was thenation s sixth largest bank.Answer:Ã FalseÃ Page:Ã 351-352Ã Level:Ã Medium 3.Banks have higher leverage than most manufacturingÃ firms.Answer:Ã TrueÃ Page:Ã 352,355Ã Level:Ã Easy 4.Loans to consumers and to individualsRead MoreQuestion 1:.Organizations Give The Accounting Firmsimportanttasks835 Words Ã |Ã 4 PagesQuestion 1: Organizations give the accounting firms important tasks that they cannot do it by themselves. The services provided by public accounting firms will vary by the size and the expertise of the firm. Accounting firms typically specialize in areas such as auditing, business advisory services, tax accounting, bookkeeping and forensic accounting. The type of accounting firm you hire depends on the nature of your business needs. Like audit firms, These firms provide audits for organizationsRead MoreDave Lawrences Views on Financial Matters Essay951 Words Ã |Ã 4 PagesThe author in the article Ã¢â¬Å"A board memberÃ¢â¬â¢s guide to financial statement emphasizes the manner in which this information can assist board members to comprehend the accounting routine and the submission of the data in detail to its members via the treasurer. Observations made while being a guest at a board meeting appalled him at the approach the treasurer took to deliver the financial statement and at the board members who accepted the statement without querying the data. Dave emphasizes that, asRead MoreAcc3001411 Words Ã |Ã 6 PagesPhoenix. All rights reserved. Ã Course Description: BSAB16TON3 2/19/2013 - 03/25/2013 Ã This course focuses on principles of accounting for the non-accounting student. Emphasis will be placed on the accounting equation and transactions, financial statement preparation and analysis, internal controls, regulatory environment, compliance, and global business implications. Ã Policies Ã Faculty and students will be held responsible for understanding and adhering to all policies contained within
Wednesday, May 6, 2020
string(64) " ways to show affection and begin to explore physical intimacy\." SEXUALITY OVERVIEW Most teens and pre-teens have a lot of questions about sex and sexuality. This is normal and natural. It also is normal to feel shy or embarrassed about raising these issues with adults or healthcare providers. We will write a custom essay sample on Adolescent Sexuality or any similar topic only for you Order Now Sexual development is an important part of health, similar to other measures of physical growth, such as height and weight. Sexual behavior, which is related to sexual development, has important health implications for everyone, and especially for teens. It is particularly important that to be well informed about all aspects of sex and sexual health. Some basic information on sex and sexuality is provided in this review, which may answer some questions and raise others. Find an adult you feel comfortable with Ã¢â¬â perhaps a healthcare provider, parent, or teacher Ã¢â¬â to discuss any questions or concerns you may have. SEXUALITY: WHAT IS IT? Human sexuality is more than just whether you are male or female, and it is more than just the act of sex. It is a complex idea that involves your physical make-up, how you think about yourself, and how you feel about others and the society you live in. Here are some of the things that contribute to sexuality: Anatomic sex Ã¢â¬â Anatomic sex refers to the sex organs with which you were born. That is, you are either a boy (with a penis and testicles) or a girl (with breasts, a uterus, vagina, and ovaries). Occasionally, a baby is born with sex organs that are not normally developed and/or may appear to resemble both sexes; these individuals are said to have ambiguous genitalia or to be intersex. Anatomic sex is only one component of sexuality. Gender identity Ã¢â¬â Gender identity relates to how you feel inside, and whether you Ã¢â¬Å"feelÃ¢â¬ like a boy or a girl. Most people have a combination of feelings, including some that are thought of as Ã¢â¬Å"maleÃ¢â¬ or Ã¢â¬Å"masculineÃ¢â¬ and some that are thought of as Ã¢â¬Å"femaleÃ¢â¬ or Ã¢â¬Å"feminineÃ¢â¬ . In most cases, someone feels mostly like a boy or mostly like a girl. Gender identity and anatomic sex sometimes do not match. For example, a person can be born as a boy but feel like a girl. This is sometimes referred to as transgender. Sexual orientation Ã¢â¬â Once you begin puberty, you are likely to begin to have strong physical and emotional attractions to others. Sexual orientation refers to whether you are primarily attracted to people of the opposite sex (heterosexual), the same sex as you (homosexual, gay, or lesbian), or both (bisexual). Sexual orientation is influenced by many factors, including your anatomic sex, your gender identity, the society you live in, and other factors, some of which are not completely understood. Sexual orientation is believed to exist on a continuum. That is, you may feel mostly attracted to people of the same sex as you but still have some feelings for people of the opposite sex, or vice versa. These feelings are normal and may change throughout life. ADOLESCENT SEXUAL DEVELOPMENT Sexual development begins in the pre-teen years and continues into adulthood. The body produces hormones that cause outward changes, including breast development in girls, the appearance of facial hair in boys, and growth of hair under the arms and in the genital area of both boys and girls. However, puberty is more than physical changes. As your body grows into adulthood, your way of thinking, emotions, and wants and needs will change as well. The factors discussed above (your anatomic sex, your gender identity, and your sexual orientation) will all become a part of how these changes affect you as a person. You will probably start to feel strong attractions toward others. Sometimes these feelings include developing friendships with other teenagers. Other feelings include wanting to be physically close to another person. You may find yourself attracted to someone of the opposite sex, someone of the same sex, or both. ItÃ¢â¬â¢s important to remember that these physical attractions can shift and change and that they develop at different times in different people. You may find you are attracted to someone of the same sex for a time, then find stronger attractions to someone of the opposite sex. Alternately, the reverse could occur. Over time, most teens will come to identify themselves as primarily heterosexual, homosexual, or bisexual. However, you should not be surprised if you feel confused about some of these issues during your teen years. This time of life may be troubling for teens who begin to identify themselves as homosexual or bisexual, especially if these ideas are not openly accepted by family members, friends, or the society in which they live. In this case, it is especially important for the teen to find a trusted adult and friends with whom he or she can talk openly. Several of the online resources listed below can also be of benefit (see Ã¢â¬ËWhere to get more informationÃ¢â¬â¢ below. It also is important to know that in the early years of puberty, itÃ¢â¬â¢s normal to want to experiment with sexual activity. This often happens before a teenager is fully aware of how this activity might affect his or herself or others. As teens continue to grow and mature, they are better able to make choices about intimacy and physical relationships that will enhance their lives, rather than making choices that will cause problems for themselves or others. Adults generally recommend that teens not rush into sexual activity too soon, but rather wait until they are more mature. (See Ã¢â¬ËHealth issues related to sexÃ¢â¬â¢ below. ) When you are sexually mature, youÃ¢â¬â¢ll have a more developed sense of your preferences and desires. You will understand the possible consequences of having sexual relationships with others, and you will be ready to take responsibility for whatever occurs. You will be more ready to engage in the satisfying, intimate relationships that are an important part of life. SEXUAL ACTIVITY: THE FACTS There are many ways to express intimacy. Spending time with another person, holding hands, and kissing are all ways to show affection and begin to explore physical intimacy. You read "Adolescent Sexuality" in category "Papers" As you develop attractions toward others, you will probably want to explore these and other types of physical intimacy. What might this involve? Most teens have questions about sex and sex acts. Here are some basic facts and definitions, including some important information about sexual boundaries; that is, what is and what is not OK as part of a sexual relationship. Genitals Ã¢â¬â Genitals are the external sex organs that are sensitive to and stimulated by being touched, which typically occurs during sexual activity. The male external organs are the penis and scrotum, which holds the testicles (figure 1). The female external organs are the vulva, clitoris, and the opening to the vagina (figure 2). Petting Ã¢â¬â Petting is feeling parts of another personÃ¢â¬â¢s body. This usually refers to touching the genitals or other sexually sensitive areas, such as breasts. Orgasm Ã¢â¬â Orgasm is an intensely pleasurable release of tension felt in the genital area and elsewhere in the body. It usually results from stimulation of the genitals. In men and boys, orgasm is associated with the release of semen (called ejaculation), which contains sperm. The term Ã¢â¬Å"comeÃ¢â¬ is a slang word for orgasm. Sexual intercourse Ã¢â¬â In general, this refers to sex involving a manÃ¢â¬â¢s penis being placed inside a womanÃ¢â¬â¢s vagina. When the man ejaculates during sexual intercourse, this semen is released into the womanÃ¢â¬â¢s vagina. Pregnancy occurs if sperm, contained in the semen, are able to fertilize the egg released by a womanÃ¢â¬â¢s ovary. However, semen can be released even if the man does not have an orgasm. Oral sex Ã¢â¬â Oral sex involves using the mouth and/or tongue to stimulate the genitals. Oral sex can occur between a man and a woman, between two men, or between two women. Anal sex Ã¢â¬â Anal sex is sexual activity involving penetration of the anus (the opening where bowel movements leave the body). A penis or another object is inserted into the anus during anal sex. Both men and women are able to engage in anal sex. Masturbation Ã¢â¬â Masturbation involves using the hands, or sometimes a device such as a vibrator or other sex toy, to stimulate oneÃ¢â¬â¢s own or someone elseÃ¢â¬â¢s genitals. Some people believe Ã¢â¬Å"having sexÃ¢â¬ only means sexual intercourse. But other activities, including oral sex, anal sex, or masturbation can also be considered as Ã¢â¬Å"having sexÃ¢â¬ . Even things like kissing or petting are considered to be sexual activity because they are part of how one person responds sexually to another person. Sexual boundaries Ã¢â¬â The only kind of sexual activity that is OK is activity that occurs between people who want to have sex with each other. Activity that occurs when a person is alone, such as masturbation, is also OK. If two people are having sex, both of them must be old enough and mature enough to participate without feeling pressured to prove something or try something new. If a sex act is forced upon a person who does not want to participate, this is called rape. Rape is a serious crime that can result in being arrested, spending time in jail, and having a permanent criminal record. Having sex with someone who is not sure they want to have sex can also be called rape. For teens, feelings about sex can be new and confusing. For example, sometimes a person begins kissing or petting but then changes their mind and wants to stop. The other person must always listen, even if it is very difficult to stop. It is not harmful to stop sex before orgasm occurs. Teens sometimes get into difficult situations if they are drinking or using drugs and having sex. In these cases, someone may seem to want sex, but they may be too drunk or high to know what they are doing. Later, the sex can be called rape. Teens may be lured into having sex with an adult. It is never OK for an adult to behave in this way. If an adult wants to engage in any type of sexual activity (kissing, petting, oral sex, intercourse), the teen should talk to a parent, healthcare provider, law officer, or other trusted adult at once. Even if you feel like you have done something to cause the adult to be attracted or have sexual feelings, the adult is responsible for controlling his or her behavior, regardless of the circumstances. Certain state laws, which vary from state to state, impose certain regulations or rules on sexual activity, even among teens. As discussed above, it is always a crime for anyone to force or coerce you into having sex against your wishes, no matter if it is an adult or someone around your own age. However, in some states, sex between teens below a certain age may also be illegal, even if both people want to have sex. Rules may depend upon the age of both partners and upon the sex of your other partner(s). Before deciding to have sex, speak to a trusted adult about these important issues. HEALTH ISSUES RELATED TO SEX The main reason it is important to postpone sexual activity until you are mature is that sexual activity affects both the physical and emotional health of the people involved. Here are some facts. Sexually transmitted infections (STIs) Ã¢â¬â There are a number of infections that can be spread during sexual activity. Infections can be spread through sexual intercourse, anal sex, oral sex, and using fingers, other body parts, or sex toys that have come in contact with another personÃ¢â¬â¢s genitals or body fluids. These diseases are called sexually transmitted infections, or STIs (often called sexually transmitted diseases, or STDs). Common places STIs can occur are the genital organs, anus, and throat. Research has shown that young people are at an increased risk of developing STIs. The reasons for this are not completely understood. However, the younger you are when you start having sex, the more likely it is that you will get an STI. Also, having one STI can make it easier to acquire other STIs at the same time. In many cases, you can get an STI and not know it. This is because STIs often do not have any noticeable signs or symptoms. All of the STIs can have serious consequences for future health. For example, a woman who gets an STI may have difficulty becoming pregnant later in life or may be more prone to developing certain types of cancer, such as cervical cancer. Some of the most important STIs are: HIV Ã¢â¬â HIV (Human Immunodeficiency Virus) is the virus that causes AIDS (Acquired Immune Deficiency Syndrome). AIDS is a serious, incurable disease of the immune system. Until recently, everyone who developed AIDS died. Although new treatments are now helping many people with HIV infection live longer, there is still no cure for this serious disease or vaccine to prevent it. Many people still die each year from AIDS. Each year, between 40,000 and 80,000 people are newly infected with HIV. Half of these new infections are in people younger than 25 years old. New recommendations call for those who have been sexually active to be tested routinely for HIV infection. The earlier HIV is detected, the sooner a person can obtain treatment and the better their chances are of survival. Speak to your healthcare provider about HIV testing. (See Ã¢â¬Å"Patient information: Testing for HIVÃ¢â¬ . ) Human papillomavirus Ã¢â¬â Human papillomavirus (HPV) is the most common STI in adolescents. Most people who get HPV do not know they have it. Some types of HPV cause genital warts. Other types of HPV cause cervical cancer in woman, penile cancer in men, and anal cancer in either sex. A Pap smear is one important way your healthcare provider can screen for cervical cancer associated with HPV. (See Ã¢â¬Å"Patient information: Condyloma (genital warts) in womenÃ¢â¬ and Ã¢â¬Å"Patient information: Cervical cancer screeningÃ¢â¬ . ) In addition, there is a vaccine for girls age 9 to 26 years to protect against four common types of HPV. Speak to your healthcare provider about this important vaccine. (See Ã¢â¬Å"Patient information: Human papillomavirus (HPV) vaccineÃ¢â¬ . ) Gonorrhea and chlamydia Ã¢â¬â These are serious bacterial infections of the genital tract. They can lead to pelvic inflammatory disease (PID) in women, which can cause severe pain and can lead to infertility (inability to become pregnant). Both gonorrhea and chlamydia can be cured with antibiotics. It is important to be screened for these infections if you have had sex, because you may not always have symptoms. (See Ã¢â¬Å"Patient information: GonorrheaÃ¢â¬ and Ã¢â¬Å"Patient information: ChlamydiaÃ¢â¬ . ) Herpes simplex virus Ã¢â¬â This is a viral infection that causes painful or itchy sores or blisters in the genital area. The sores heal but can reappear at any point later in life. There is no cure. The virus can be spread even when there are no blisters present. Medications are available from your healthcare provider to shorten the length of time the blisters last and decrease your risk of repeat outbreaks. (See Ã¢â¬Å"Patient information: Genital herpesÃ¢â¬ . ) Hepatitis B virus Ã¢â¬â This is a viral infection that can cause liver disease. In most cases, the disease resolves after the initial illness. But in some people, serious liver damage or liver failure can occur. Most children and adolescents are being vaccinated against this infection with a series of three shots. You should speak to your healthcare provider if you are not sure if you have had this vaccine. (See Ã¢â¬Å"Patient information: Hepatitis BÃ¢â¬ . ) Syphilis Ã¢â¬â This is an infection caused by a small organism called a spirochete (/SPY-ro-keet/), which can cause an ulcer on a personÃ¢â¬â¢s genitals or anus. It is fairly uncommon in teens but more common in certain populations. Sometimes you may not notice the ulcer, because it does not usually cause pain or may be on the inside of the vagina (in females) or anus (in both sexes). It is important to see your healthcare provider right away if you notice any sores or ulcers. The sore usually heals but can cause important long-term problems if untreated. Trichomonas Ã¢â¬â Trichomonas (Ã¢â¬Å"trichÃ¢â¬ ) is a common infection caused by a tiny parasite that can cause itching and/or a discharge from a personÃ¢â¬â¢s genital organs. Females notice symptoms far more often than males, although both sexes can be affected and require treatment by a healthcare provider. This infection can be cured with antibiotics. PREVENTING AND SCREENING FOR STIS The only way to be sure you will not get an STI is to not have sex. STIs can be transmitted through sexual intercourse, oral sex, anal sex, and using fingers, other body parts, or sex toys that have come in contact with another personÃ¢â¬â¢s genitals or body fluids. STIs can be transmitted between a male and a female, between two females, and between two males who have sex. It is not possible to tell by looking at someone whether he or she has an STI. Even if the other person tells you they do not have an STI or says they are Ã¢â¬Å"cleanÃ¢â¬ , you cannot be sure this is true. That is because the person may not know if they are infected. Also, it is common for teens to not be completely truthful about many things in relationships, including whether they may have been exposed to an STI. Condom use Ã¢â¬â People who are sexually active can reduce their risk of getting an STI by using a latex or polyurethane condom every time they have sex. Male condoms are worn on the penis, helping to prevent body fluids from passing to another person. Female condoms are also available, and can be placed in the vagina to help prevent fluids from passing from one person to another. (If a male and female are having sex, only one should wear a condom. If both the male and female wear a condom, the condoms could rub together and move out of place. ) Dental dams are another barrier device that can be used when performing oral sex on a female. (See Ã¢â¬Å"Patient information: Barrier methods of birth controlÃ¢â¬ . ) Condoms and dental dams reduce the risk of getting an STI, but they do not take away the risk completely. Condoms can break or leak, allowing passage of body fluids and transmission of infection. In addition, condoms do not completely cover all of the skin that is exposed during sex; herpes and HPV can be passed by skin-to-skin contact. Other birth control methods do not reduce the risk of STIs. You can reduce the risk that a male condom will break or slip off in two ways. First, make sure the penis is completely hard before putting on the condom. Also, be sure to squeeze and hold the tip of the condom as you roll the rest of it down the penis, making sure there is no air pocket (like a small balloon) at the end of the penis. Immunizations Ã¢â¬â Another way to reduce the risk of two specific STIs (HPV and hepatitis B) is to talk to a healthcare provider about immunizations. As previously mentioned, most children and adolescents are routinely immunized against hepatitis B in the United States. The HPV vaccine is now available to females aged nine years and older. Check ups Ã¢â¬â Regular check-ups by your healthcare provider are important to all adolescents, but it is particularly important to speak with a healthcare provider if you decide to have sex. This talk should include ways to prevent pregnancy and STIs, as well as the need for regular testing for STIs, including HIV. Since STIs can occur in different body sites (genital organs, anus, and throat) and may have no symptoms, it is important to speak honestly with the provider about sexual behavior to get appropriate testing. If your healthcare provider is not comfortable or able to screen you for STIs, ask for a referral to a provider who can. Pregnancy and birth control Ã¢â¬â Pregnancy is a serious consequence of sexual activity between males and females. Each year in the United States, about 1 million adolescents become pregnant. Pregnancy in teens has serious health consequences. Pregnant teens are more likely to have babies who are premature or sick. A pregnant adolescent is more likely to drop out of school and live in poverty. Although some teens who become pregnant choose to have an abortion, this choice also carries risks. As with STIs, the only way a young woman can be sure she will not become pregnant is to not have sexual intercourse. There is no reliable way to determine a Ã¢â¬Å"safeÃ¢â¬ time when she will not become pregnant; menstrual cycles at this age can be irregular. Teens should know that pregnancy is possible each time they have sexual intercourse, including the first time and during the menstrual period. Birth control methods are available that can reduce the risk of pregnancy. However, birth control methods other than condoms do not reduce the risk of STIs. The most reliable methods (other than abstinence) must be prescribed by a doctor or nurse. These include birth control pills, patches, and injections. Other newer options for females include a vaginal ring that is worn in the vagina or a small device that must be inserted under the skin by a healthcare provider. (See Ã¢â¬Å"Patient information: Hormonal methods of birth controlÃ¢â¬ . ) Some methods, such as condoms and contraceptive foam, can be purchased without a prescription. A condom should be used every time you have sex, even if another method is used to prevent pregnancy. (See Ã¢â¬Å"Patient information: Barrier methods of birth controlÃ¢â¬ . ) If you use birth control but have an accident (the condom breaks, you forget a pill), you can take a Ã¢â¬Å"morning after pillÃ¢â¬ to reduce the risk of pregnancy. (See Ã¢â¬Å"Patient information: Emergency contraception (morning after pill)Ã¢â¬ . ) Teens who engage in sexual activity must be sure they have accurate information about the available birth control options. The best time to decide on a method of birth control is before you start having sex. How to cite Adolescent Sexuality, Papers
Saturday, May 2, 2020
Question: Discuss about theHospitality Management for Customer Service Issues. Answer: Customer Needs and Expectations When a customer visits an establishment, he will seek for excellent customer service from that place. The customer will expect a person who will attend him while solving his purpose of visit to the place. Customer will also expect a proper guidance from the attendant so that he can fulfil his demand from the establishment. In this case study, Mr. Jones and Mrs. Jones expect a well behaviour from the hotel staffs and an apologise for their misconduct (Lam and Mayer 2014). Effects of the Incident of Customer Service Issues The restaurant will definitely loose customers for their misconduct. The business of restaurant mostly runs because of the customer service as well as quality foods and ambience. If the customers are treated ignored then they will definitely spread a negative impression to their nearest and dearest ones. Outline for Solving the Issue The general manager of the restaurant must collect information about Mr. and Mrs. Jones so that he can address them properly for the apologize. The issue will be resolved if the manager can provide a compensation for them by offering a dinner at the restaurant in the table they have booked earlier. It can lead to a positive outcome that will decrease the negative impact on the minds of Mr. and Mrs. Jones (Cohen and Olsen 2013). Recurring Issues in Customer Service Customer service of Cape Lighthouse is definitely very poor. It is quite obvious that these types of incidents occur in a regular basis. The general manager must check the contacts of the restaurants and about their experiences which is causing a negative feedback for Cape Lighthouse. The manager can take feedback from the customers coming to the restaurant which can be a way to determine the problems faced by them in the different ways (Madera 2013). References Cohen, J.F. and Olsen, K., 2013. The impacts of complementary information technology resources on the service-profit chain and competitive performance of South African hospitality firms.International journal of hospitality management,34, pp.245-254. Lam, C.F. and Mayer, D.M., 2014. When do employees speak up for their customers? A model of voice in a customer service context.Personnel Psychology,67(3), pp.637-666. Madera, J.M., 2013. Best practices in diversity management in customer service organizations: an investigation of top companies cited by Diversity Inc.Cornell Hospitality Quarterly,54(2), pp.124-135.